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AREAS OF EXPERTISE
Activities, Golf & Spa Management Systems
Back of House Operations Systems
Business Intelligence & Data Analytics
Central Reservations & Channel Management
Condo Management & Owner’s Accounting Systems
Concierge & Guest Services
Customer Relationship Management & Loyalty
Financial Accounting Systems
Food & Beverage Management Systems
Group Sales, Catering & Event Systems
In Room Technologies & IoT
Labor Management & Scheduling Systems
Mobile & Web Apps
Payment Processing Solutions
Property Management Systems
Purchasing & Inventory
Revenue Management Systems
Service Optimization Systems
Web Booking Engine
Work Order Management Systems
Attaché Technology Consulting Services for Hotels, Resorts, Restaurants and Clubs
With nearly 40 years experience in the travel and hospitality industry, we serve as a trusted technology advisor for travel companies, hotel brands, management companies, independent hotels and resorts, restaurants, and clubs with a focus on delivering practical and enduring results while positioning our Clients to lead and succeed.
We offer full-service technology consulting, addressing not only the technology transformation, but equally as important, the impact of new technology on your organization. Our consulting services will work with you to refine your processes, workflows, and management systems that are affected by technology change and help ensure a smooth transition.
ATTACHÉ TECHNOLOGY ASSESSMENT AND DESIGN SERVICES
We begin by asking the question “are we merely re-platforming the existing processes and data or are we embarking on a true business transformation journey where we challenge the status quo?”
We then assess your existing technology framework, infrastructure, security, distribution, sales and operational controls, labor efficiencies, associated agreements, and related costs. We uncover technology barriers to your operations, and use our unique blend of business and technology experience to solve your unique challenges. Our proven methodologies, tools, and best practices fast-track your digital business transformation while leveraging technology to reduce costs.
During this phase of the engagement, we will help you define your overall current technology requirements, design your future tech stack and data flows, outline deployment timeframes and prioritization, determine staff training needs, and work with your financial team to ensure that projects are financially sustainable and successful, and realized with the determined resources and budget.
- providing guidance and a roadmap that allows teams to avoid common pitfalls and costly surprises
- helping your business gain a competitive edge by leveraging emerging technologies, reducing the risk of costly mistakes, increasing the likelihood of guest satisfaction, and making more informed decisions with data through analytics, artificial intelligence, and other data technologies
- working with existing technology vendors to mitigate current gaps and operational encumbrances
- identifying areas of technology waste and inefficiency, leading to cost savings and improved employee productivity
- mitigating cybersecurity risks, protecting sensitive data and ensuring data compliance with relevant regulations
ATTACHÉ TECHNOLOGY PROCUREMENT SERVICES
We work, on our Client’s behalf, with vendors to procure solutions and services while understanding the capital and/or operating expenses associated with the selection of the technology and communications infrastructure.
- researching and interviewing potential vendors
- developing and distributing materials to vendors for the RFP process
- managing vendor questions and assessing vendor RFP responses
- creating business case validation components for vendor finalists’ selection
- facilitating vendor finalists’ presentation sessions
- coordinating negotiations on agreement terms, pricing, and associated components of the scope of work and deployment schedules with selected vendors
ATTACHÉ TECHNOLOGY DEPLOYMENT AND OPTIMIZATION SERVICES
We provide complete project oversight on planning and deployment of the selected technologies and related infrastructure while ensuring timely coordination of the overall project timeline.
Following the solutions deployment, we will work directly with your personnel to optimize all the technologies to ensure their proper use with above property, and on property front and back of house staff.